At Pelican Charters Swan River Boat Charters, we respect your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and manage your personal data when you interact with our website, book a charter, or use our services.
Collection of Personal Information
When you book a charter with us, we collect personal information such as your name, email address, and phone number. This information is used solely to communicate with you regarding your booking and to provide you with the best possible service.
Use of Personal Information
We will never sell or share your personal details with any third parties. Your personal information is used only for the purpose of managing your booking and providing you with information related to your charter.
Security of Personal Information
We maintain strict procedures and standards to prevent unauthorised access to your personal information. We take all reasonable steps to ensure that your personal information is accurate, complete, and up-to-date.
Access to Personal Information
If at any time you wish to know what personal information we hold about you, you may request your details by writing to our Privacy Officer. We will take all reasonable steps to provide you with access to your personal information, except in circumstances where we are prevented by law from disclosing the information or providing access would prejudice certain investigations.
Changes to this Privacy Policy
We encourage you to periodically review our Privacy Policy for any changes as it may change from time to time. Our Privacy Policy is available on our public website.
Contact Us
If you have any questions regarding this Privacy Policy or would like more information about the way Pelican Charters Swan River Boat Charters manages personal information, please contact our Privacy Officer.
Complaints
If you have a complaint about the way we handle your personal information, you can contact the Australian Financial Complaints Authority (AFCA) at www.afca.org.au, email [email protected], or phone 1800 931 678 (free call).
By using our website and services, you consent to the collection, use, and management of your personal information as outlined in this privacy policy.
